So stop letting yourself off and take control of your opportunities. Change, Action and Momentum are the three big focus words between where you are and where you want to be but don’t even dare to believe it possible. As New Zealanders, we all need to realise that we have so much opportunity and so […]
The more dishes on a menu means the more ingredients the cooks will need to manage, the more combinations they will have to deal with and the more time the customer will take to order, etc, etc. Then there are customisations of the dish, side orders and all the variations of the order. For example: […]
Business is simple. It is a series of processes that, when working in harmony, create more value than the cost to produce them. The difference is profit: Sale Price – Cost = Profit. Business doesn’t just require knowledge, it also requires using it correctly to get the results you want. A great example of this […]
In the beginning, you may be the only person working in your business, which usually means you are the business. Usually this means you are working on it by working in it and this may continue as you employ staff, through your initial phase of growth. But as you start to enjoy some success, you […]
We are starting to see people getting back into positive routines, supported with good habits. This alone will deliver a massive shift in a person’s mental state, but is also foundational in you achieving next level success. Have you managed to get back into a new established routine? Have you managed to shake off any […]
Initially the excuses may have sounded reasonable and even expected, but have the words like “Due to Covid” become entrenched in your business and your conversations? We have all had to deal with the disruption and consequence of change, but some government departments, council activities, big businesses, institutions, and organisations have used Covid to mitigate […]
Stop doing everything that you do that doesn’t give you pleasure, real results or make any apparent difference. All of us can have a better life but we must take action and stop doing the shit that is not getting results or giving us pleasure. Stop reading right now and write down three things that […]
Your world view can often be defined by where you live and what is in your immediate surroundings. But then it is up to you what you do with that; whether you move to a new place, manage your outside space, influence what you see through your windows, what your hedges block out and how […]
It seems we all self-sabotage, but how much it is impacting our success depends on the scale that each of us is doing this. There are literally hundreds of ways you could self-sabotage, but most of them are caused by similar reasons. So, let us look at the five big reasons why we end up […]
It seems we all self-sabotage, but depending on the scale that each of us is doing this, as to how much it is impacting our success. There are literally hundreds of ways you could be self-sabotage, but most of them are caused by similar reasons. So, let us look at the five big reasons why […]
Clarity of desire is essential when it comes to getting an action plan down on paper. I think most people that want to achieve a goal realise that someone has to do something and, in fact, this is foundational to achieving anything. So intensity of desire and taking significant action are the two foundations of […]
It is not surprising in a time of incredible pressure that my clients say, I just want you to help with my biggest problem. Of late that has been consistently, “I need more customers”. We know that this is just the start of their issues and to really make a sustainable difference, we will need […]
Every January I do a stone carving symposium and I am always amazed by the similarities between creating a sculpture and my business/life. Most of the artists that attend, come back year after year, but there are always a handful of new people all of whom I learn something new from. I have listed 10 […]
When you are confronted with a threat or an opportunity you would do well to acknowledge your gut feeling when it comes to decision making. Whist you and I may not understand how that works it has probably been one of the key things that has allowed humans to survive and evolve. We live in […]
Our ability to change is critical to being able to adapt to the variety of new circumstances we continually face. Change is in fact the foundation of evolution and it is also integral to us being able to leverage our creativity and desire to make improvements. You probably started off with a plan for your […]
Our ability to change is critical to being able to adapt to the variety of new circumstances we continually face. Change is in fact the foundation of evolution and it is also integral to us being able to leverage our creativity and desire to make improvements. Whilst the concept of “change” is ever present, it […]
At the time of writing this, we are in week four of isolation and with no idea as to what shape we will be in when this crisis is over. As a food and hospitality business coach and consultant, I know we are in for a tough time as we navigate our way through the […]
It might be time to put a mirror up instead, so that you can see yourself in the current reality. A mirror is a metaphor and might in reality be a dashboard of your current numbers, a reflection of how you are currently doing relative to where you want to be. This will help you […]
It is so easy to become overwhelmed with all the things that you need to do in your business. When you are self-employed, it is hard not to always feel too busy. My key advice is to try and keep things as simple as possible, more with less and do the important stuff better. I […]
The order you do something in is critical to you getting the result you desire. When you start out on a trip, it is a good strategy to know where you want to go, otherwise you can’t know when you have arrived. Equally, to be continually trying to solve the problems you face in your […]
Do you mean what you say? It’s the clichés and the claims we make on how we want the world to see us that often catch us out. Things like, ‘I appreciate my staff, we offer great service, we care about our customers, I care about the environment, we work hard to eliminate waste’. These […]
Your company’s culture drives everything within your business. It represents: What your people believe in which drives behaviour; A commitment to standards, service levels and performance, which is what your customers experience; The reason why your customers remain loyal; and It drives financial performance and growth. Business behaviour equals business culture. We have seen many […]
We have passed the half way point of 2019 and I have just received my daughter’s half year report. It serves as a reminder that we are nearly always half way through something! Halfway through: breakfast, the day, writing an email, cooking dinner, driving to work, mowing the lawn, a sentence, the week, our holiday, […]
Deal with what you are not clear about, as a lack of clarity is stealing your results. I refer to anything in this space as being in “darkness” and guarantee that everything you rescue from this darkness will make you feel empowered, purposeful and motivated! We can all get bogged down with responding to the […]
There are times in business when you feel lonely, everything seems to be stacked against you and you just don’t know what to do! Just surviving the day can feel scary and over whelming. Take 10 slow deep breaths, grab your diary and find the first available block of 4 free hours and diary an […]
No, I am not talking about the type of performance review done by your boss. A bespoke performance review on yourself is one of many things that we need to regularly assess and measure our progress. I suggest you regularly ask yourself, how much do ‘I own it’. If this isn’t 100%, then you have […]
Realise how big your contribution is when you are running a successful business. If you have staff, you are providing them with an income and a job, a purpose, the opportunity to grow and be part of your tribe. But even if you don’t employ staff, your business is buying products and services from other […]
THE ANSWER TO PERPETUAL YOUTH Keep learning, fascinated and relentlessly detached from what you already think you know. A PHONE CALL, AN EMAIL OR A PLANE TRIP? If it is important enough, take a plane trip, regardless of how expensive or inconvenient it is. CONSISTENCY IS UNDER APPRECIATED The bigger and really worthwhile successes in […]
By now you have already read a heap of articles and encouragement to set goals for 2019. So have you written up your goals for the coming year? YES or NO? If you haven’t, I implore you to sit down this coming week and do this critically important thing. There are many articles written about […]
Listening is totally different from hearing and unlike hearing we can and should put significant effort into listening better. Listening allows us to do some amazing things: Interact with other people Enrich our spirit and soul for example when we listen to music Learn new perspectives, information and attain knowledge Stimulate our personal growth To […]
As I spent the weekend in my garden I was reminded of the inspiration derived from seeing something grow. We grow a plant or inspire growth in our children or business, but how much effort do we put into growing ourselves? The speed and ability at which you are able to grow will most certainly […]
Several years ago I read a great book by Jay Abraham called “Getting everything you can from all you’ve got”. It is a good reminder to us all that we have endless resource around us that we can use but so often we fail to realise its hidden value. Earlier this year, Les, my business […]
I have been helping people manage and implement change for years and I know how really, really difficult it is for some people. It appears as we get older, our cognitive process significantly changes which seems to make learning new things harder than it was when we were in our youth. In my observation, people […]
Business’s and their employees are codependent- The business needs to communicate clearly and regularly what they want to achieve and always set an example. Teaching people how to be a success is helping them help you and your business. ARE YOU TEACHING YOUR PEOPLE? I recently rung up the local timber supplier about placing an […]
Don’t underestimate the value of a fresh start to revitalize you, reduce your anxiety levels and reset your mental health. Working with people in businesses that are going through change often means working on a deeply personal level and helping them conquer their biggest issues. We all have times when we feel overwhelmed, too busy […]
This is a very good question and was often asked by John Collyer, a good client of Toho. It’s a great question because before anything happens, and usually many times before you get any results, someone has to do something. Whilst there isn’t a single answer to this question, the one that resonates best for […]
Achieving success is within everyone’s reach but beyond most people’s grasp, so contemplate these 10 questions. Are you a teacher or a student? By virtue of the way society treats these two things separately, you may feel you need to be one or the other? I would propose the best teachers likely see themselves as […]
I want to activate your interest in something that is all around you, something that can work for or against you, something that can deliver you unlimited wealth success and happiness. I am talking about “incremental accumulation”, and once you learn about incremental accumulation you will be the master of your world and everything within […]
Your life and your world is a consequence of what you think. You may not realise your mind is an incredibly powerful tool and even Einstein’s and Hawking’s were using less than 10% so learn how to use it and enjoy unbelievable success. I have just had the most wonderful weekend learning “how to use […]
We know this stuff, but how well are we doing it? When airlines around the world put in airport lounges to increase the end-to-end experience, they were embracing this philosophy. Even though they may have been motivated by trying to also lock in loyalty with memberships that encouraged them to always book with the same […]
Are you going to get off your arse this year and turn your opportunities into success? New Zealand needs you (yes, all of you) to be very successful! Success is defined differently by different people, and while this means a resulting wide range of varied outcomes, it is undisputed that we are all capable of […]
When you do, you will be more successful, do projects that make you happy, and understand more what kind of people you need to partner with. I have listed the 10 most significant motivational drivers. These can be singular influences or – for most of us, in most situations – these can form a cocktail […]
Are you creating a positive legacy and proud of the life you live – YES or NO? If you answered “no” or “not always”, you can make your life different. You can choose to live a life you are proud of and the change is very achievable. Anyone can change, regardless of their circumstances, their […]
To let your fears determine what you do will not only limit what you fail at but, more significantly, what you succeed at. A degree isn’t any better or worse than experience, it’s just that a degree is no longer enough. The only way to learn about life is to experience it and that means […]
It will make you happier, more profitable and give you more free time, and this one strategy will carry on giving right through your life. The cost of working around a mess, looking for something in an overfull storage room, carrying too large a range of stock, producing small production runs makes our world busy, […]
Disruption occurs when the environment you are working and living in is stifled and not open and flexing freely like it would when it is dynamic and unrestricted. It also occurs when the new way is: Cheaper More available Faster Creates a better experience Is easier and more responsible Sustainable Being able to adapt quickly […]
To be able to see things from the perspective of your children or a new staff member or your customer, gives you a serious advantage over your peers and any competition! This article was going to be about the best things I have learnt from my 9 year old daughter when I realized there is […]
A pessimist sees the difficulty in every opportunity, an optimist sees the opportunity in every difficulty. – Winston Churchill Finding Opportunities are everywhere, as are difficulties, which is why the key to succeeding is to embrace difficulty, as inside lies the very element for which you search. The very act of living life is to […]
There was never a truer statement than: “If you believe you can, you will, and if you believe you can’t, you won’t.” This is extremely pertinent in a time of massive disruption and change, where very established businesses can be taken out by a start-up company with a better product or service and a better […]
Commitment Have you ever wondered why you don’t always get the results you want? As unpalatable as the answer is, it is likely to be that you didn’t commit enough energy and resource to it. There are, of course, many situations where it simply wasn’t worth any more effort! Fine, but don’t whine about the […]
Your need to be really, really, really clear on what you want and it has to be stated simply. This isn’t written for those of you who already have your life sorted with a vision board or written goals that you look at it every single day. Congratulations, you are in a very small group...
M2 Coach Podcast – An Audacious Social Entrepreneur Needed BIG DISRUPTION IS LOOKING FOR AN AUDACIOUS SOCIAL ENTREPRENEUR – IS ANYONE LOOKING FOR AN OPPORTUNITY? Automation and artificial intelligence have been conservatively reported as eliminating approximately 30 percent of all jobs in developed countries before 2032 (15 years’ time). I personally think this figure is...
